Optimize your shipping and fulfillment with our 3PL switch guide

Borderless 360
3 min readFeb 1, 2022

So, you’ve optimised your supply chain and started working with a Third Party Logistics (3PL) provider. Using a unified method to handle inventory and shipping, and harnessing their centralized systems and networks, you’ve been able to accelerate and grow your business.

When done right, the retailer to 3PL relationship empowers you with comprehensive resources, responsive support and access to new markets seamlessly.

However, not all 3PLs are made equal and you might be feeling that the one you’re working with just isn’t meeting your expectations or perhaps you’ve simply outgrown their capabilities.

Our latest ebook, Levelling up to a new 3PL provider, guides you through the different types of 3PLs, when to switch, choosing the right one that suits your business needs, when to make the change, how to make the change as seamless as possible and how to communicate it to your customers.

Much like a romantic relationship, it’s important to take stock of your 3PL relationship and ask yourself questions about their dedication to your business. Do they appreciate and support you, are they committed to your future and are they invested in your growth? If you’re not happy with the relationship you’re in, it’s important to know your worth, know when it’s no longer working for you and when to let go. There is a perfect match out there and using this guide, we hope we can help you find it.

It’s important to understand the different types of 3PLs in order to figure out who you are currently being served by and which type would better fit your needs and preferences. We break down industry jargon to give you transparency on 3PLs.

You might be working with a 3PL and you’re not completely happy with your experience. But figuring out what constitutes a real problem and a red flag in your relationship can be difficult. Our red flag list details a few reasons you might want to start ringing alarm bells and reassess your situation.

Only you know the answer to who is that elusive partner that is going to tick all the boxes, support you and help your business thrive? We guide you through structured questions, the answers to which, serve as your 3PL wishlist guideline. This will help you on your journey towards a new 3PL or help you renegotiate with your existing one, establishing your logistics framework for success.

We double down on timing, taking you through contracts, the leaving process, the onboarding process with your new provider and how to own your switch. We also take you through communicating with your customers and how to position your switch as the benefit that it is.

Finally, we introduce you to us, Borderless360. Showing off our capabilities, global reach and technological optimization, we hope we might be the answer you’ve been looking for in a 3PL switch.

Optimize your shipping and fulfillment with our 3PL switch guide
Own your 3PL switch by reading our latest eBook, Levelling up to a new 3PL provider

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